Policies

Refund policy

Last updated November 10, 2026.

This policy covers digital printables bought on this website. Questions: laurelhighlandsdigitals@gmail.com.

Digital downloads

Because these are instant downloads, I can’t refund a file just because you changed your mind after downloading it.

If a file is broken, missing pages, or not as described, email me at laurelhighlandsdigitals@gmail.com. Refunds and replacements on digital items are handled case by case for problems like that. I will replace the file or refund you, usually within a day.

How to ask

Please include your order email and the name of the printable. If something looks wrong, a short description or a photo of the page helps me fix it faster.

Giveaway prizes

Prize redemptions from the “Your Order’s On Us” weekly draw are not sales. They follow the official rules.