Help

Questions, answered

How do I get my files?

This site delivers them right after checkout. You will land on a page with your download links, and you can use that same page to download again for 7 days. Stripe will also email you a receipt. Nothing is shipped. If you lose the page, email laurelhighlandsdigitals@gmail.com and I will help you get the files again.

US Letter or A4?

Both are in the download. Use the US Letter file on US printers, and the A4 file elsewhere. Print at 100% / “Actual size,” not “fit to page,” so tags and cards come out the right size.

What paper should I use?

Everyday printer paper is fine for games, planners and coloring pages. Use cardstock for gift tags, place cards, wine labels and anything you will cut out.

A file won’t open, or something looks wrong.

Email laurelhighlandsdigitals@gmail.com. I will replace the file or refund you. Refunds on digital items are handled case by case when there is a problem with the file.

Can I use this in my classroom or for the office party?

Yes, for your own event. Please don’t resell the file or the design.

Do I have to buy something to enter the weekly draw?

No. Official rules and the free entry form are at the official rules page, and you can enter from the giveaway page.

I would rather shop on Etsy.

That is fine. Every printable here is also in the Etsy shop. Mugs, ornaments and shirts are on Etsy only.

Anything else? Email laurelhighlandsdigitals@gmail.com.